FAQ
Roofing questions, answered
These are the questions homeowners ask us at the door and type into Google, in their own words. Each one is answered in plain English on the page it belongs to.
Ceiling and inside the house
- I've got a brown stain on my ceiling after it rained. Is that my roof, and who do I call?
- There's a water stain on my ceiling but it's dry. Do I still have a leak?
- Do water stains on the ceiling mean I have mold?
- Water is dripping out of my ceiling light. Is that the roof or the AC?
- My ceiling is bubbling or sagging. How bad is that?
My roof is leaking
- My roof is leaking right now. What do I do tonight?
- My roof only leaks when it rains really hard. Why?
- Who do I call first for a roof leak, my insurance or a roofer?
- How much does it cost to fix a roof leak around here?
The three things that fail
- Why are the nails coming up out of my roof shingles?
- Can a roofer just seal the nail pops, or does that come back?
- My roof is leaking around the vent pipe. What's actually broken?
- The plastic vent on my roof is cracked. Why does that happen in Texas?
- My dryer vent goes out the roof and it's leaking. Is that right?
Keep it or replace it
- My roof isn't leaking. Should I still replace it?
- How long should a roof last in Texas?
- Do I really need a new roof, or is the roofer just trying to sell me one?
- My roof is 15 years old. Repair or replace?
Storm and hail
- How do I know if my roof has hail damage if I can't see anything from the ground?
- Should I file a claim for hail damage?
- Can a roofer pay my deductible for me in Texas?
Booking an inspection
See what your roof is telling you before you decide anything.
- Book a roof inspection.
- We bring your roof system down to you. The good, the bad, what's failing, in photos.
- You decide.